Why did the salamander cross the road?
Thank you for your interest in our magazine and other services. Your privacy is very important to us and we believe in giving you full disclosure about the kinds of information we gather and what we do with it. We also want to give you a choice about the use of your personal information.
This is information you may have given us specifically about who you or your gift recipients are, such as:
We use your name and address (postal and/or email) in order to deliver the product, information or service you requested and to follow up with you about the transaction (i.e., send a bill, notify you that your subscription is expiring, etc.). We may also send you further information about the publication, its offers, or other products produced under its name. We use the information you provide us about others to send them your gifts of subscriptions or products.
Occasionally, our magazines or websites may make their list of customers available to other carefully screened organizations that want to let you know about a product or service that might interest you. The material to be sent to you or your gift recipient is reviewed by us before the names and addresses are released to ensure the materials are appropriate. If you wish to know what list your name came from, we will make every reasonable effort to determine the source and provide you with the information. If you would prefer for us NOT to share your information, simply inform us (see “Contact Us” below).
Your credit card number, debit card number, or banking information for pre-authorized payments is used only for processing payments and for presenting you with payment options — not for marketing purposes.
This is information that cannot identify you, such as:
You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the product, information or service you requested. See “Contact Us” below.
E-mail communications will always include an “Unsubscribe” option.
We regularly use the Canadian Marketing Association “do not mail/do not call” service to remove customers from marketing campaigns. To add your name to this list, see “Canadian Marketing Association” below.
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized individuals and suppliers have access to customer information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all customer information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
We operate secure data networks protected by industry standard firewall and password protection systems. Credit card information is processed using industry-standard encryption and security. We do not collect personal information from bulletin boards or forums. However, we cannot guarantee that personal information voluntarily disclosed on message boards and discussion groups will not be collected and used by others, which may result in unsolicited messages to you from other parties.
You may contact Canadian Geographic Enterprises regarding privacy matters in any one of the following ways:
E-mail: [email protected]
Mail:
Canadian Geographic
Privacy Officer
50 Sussex Drive
Ottawa, ON
K1M 2K1
Telephone: (613) 745-4629
Fax: (613) 744-0947
We are a member of the Canadian Marketing Association (CMA), and abide by its Code of Ethics and Standards of Practice, including its Internet privacy policy.
Call the CMA at 416-391-2362 or visit their online Consumer Centre for more information on inclusion in their “do not mail/do not call” lists and for comprehensive online information.
From time to time, we may update our privacy statement. Please review this policy periodically.
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